Lookout Call · A C3 ProductTalk to the team: +44 (0)1223 427700

Cookies

This notice explains how the public Lookout Call website uses browser storage and records limited technical information.

Updated: October 2026
In summary

The public Lookout Call website does not currently use analytics or advertising cookies. It stores one optional browser preference to remember when you dismiss its cookie notice. Hosting systems may record standard server logs.

1. What cookies are

Cookies are small text files that websites can store on your device. They can be used for functions such as remembering preferences, maintaining a session, measuring website use or supporting advertising and tracking.

2. Cookies and browser storage used by this website

The supplied public Lookout Call website does not intentionally set analytics, marketing or advertising cookies. It uses one local browser storage item, lookoutcall_cookie_ok, to remember that you have dismissed the information notice. This item does not identify you, follow you across websites or support advertising.

Local storage is not itself a cookie. You can remove this preference by clearing this site's data in your browser; the information notice may then appear again.

The How it Works page displays a preview image supplied by YouTube's image server, which may receive your IP address and browser/device information when the image is requested. The embedded video player is not loaded automatically. If you select Play the video, your browser connects to YouTube (using the privacy-enhanced youtube-nocookie.com embed domain). YouTube/Google may then receive technical information and use cookies or similar technologies under their own policies. You can use the direct YouTube link instead, or avoid loading the video.

The customer login service is separate from this public website and may have its own cookies or privacy information.

If the website changes in future and non-essential cookies are introduced, this notice and any relevant consent controls will need updating.

3. Analytics and tracking

We do not currently use website analytics services or advertising technologies to monitor visitors to the website.

We do not use the website to build advertising profiles or track visitors across other websites.

4. Standard server logs

Like most websites, the systems used to host and deliver the Lookout Call website may automatically create standard server logs when a page or file is requested.

These logs may include information such as your IP address, the date and time of the request, the page or file requested, browser or device information, the referring page and whether the request was completed successfully.

This information is used only where necessary to operate, maintain and protect the website, investigate technical problems and help prevent misuse or security incidents. It is not used for advertising, profiling or behavioural tracking.

Server logs are not cookies. Where server log information contains personal data, further information about how C3 handles it is set out in our Privacy Notice.

5. Changes to this notice

We may update this Cookies notice if the website or the technologies it uses change.

The date at the top of this page shows when this notice was most recently updated.

6. How to contact us

If you have questions about this notice or the way the Lookout Call website uses cookies or technical information, please contact:

C3
Stirling House
Denney End Road
Waterbeach, Cambridge
England
CB25 9PB
Email: info@c3.co.uk
Telephone: +44 (0)1223 427700